Most grips purchased at the Eagle Grips, Inc. website, or those ordered by telephone are returnable for credit subject to the following conditions: Returns must be made within 30 days after receipt of grips. Return grips must be in their original condition and packaging. Only grips in new unused condition will be accepted for credit or refund. Used grips, special order and non-standard grips are not returnable for credit or exchange.
Products returned under warranty are subject to the following return policies: Replacements subject to our inspection for misuse prior to being replaced. Special/custom order and nonstandard grips are not returnable for warranty replacement.
Grips returned for credit may be subject to a 15% restocking fee. Returns will not be accepted for some items that are broken, discontinued, used, custom-made or altered. Genuine mother of pearl grips are not guaranteed against breakage. Shipping costs are non-refundable.