Call Toll Free:  800-323-6144
International:  630-260-0400

Technical Customer Assistance is available between 9 AM and 4 PM Monday to Friday

Central Time Zone

Serving: Enthusiasts, Veterans & Law Enforcement Since 1971

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The Perfect Mating Of Iron To Hand

We specialize in making tomorrow's heirlooms today

Shipments and returns

Your pack shipment

We are still a small custom shop that hand makes each grip to order, so all delivery times are estimates only. We value your business and make every effort to create your grips as quickly as possible, but please understand your order delivery is dependent upon our production department's schedule andd current workload. 

Most domestic and international orders are shipped via USPS. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online. 

Shipping fees, include handling and packing fees, as well as postage costs are fixed and can not be refunded. Transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.

There is a 30 day money back guarantee on all of our products if returned undamaged and in their proper packaging.